FAQ

RSF Bathrooms offer a variety of payment options

I have a quote that’s cheaper than your website, can you match it?

At RSF Bathrooms, we believe that our prices are simply unbeatable. If you have received a quote or somehow found cheaper prices for our products, then please do contact us either via email or over the phone. Please have proof of the quote ready.

Please note we do not price match against verbal quotations, international websites, or auction websites.

How do I contact RSF Bathrooms?

Please visit our Contact Us page.

What payment methods do you use?

We can take payment via a number of different methods as laid out below:

Online through the website:

The easiest, fastest and safest way to pay for your order is to check out online. You’ll automatically receive your order confirmation after placing your order, with your assigned order number. You can pay by American Express, MasterCard and Visa Credit & Debit cards, with all payments being made 100% secure by the SagePay online payment gateway system.

You can also checkout with PayPal express, using your PayPal balance or Debit/Credit Card through PayPal.

By Phone

If you would like to order your products over the phone, please call us on 01708 444355 – please have the SKU codes of the product(s) you wish to order to hand as this will make the ordering process easier. All SKU’s are displayed on the product pages themselves, near the price.

By Cheque

If you would like to pay for your order by cheque then please first email us with details (including the product code and description) of the product(s) you wish to order along with your invoice and delivery address (if different). We will then put your details on the system and email you back a quotation for you to print out and post to us with the cheque. Please make the cheque payable to “RSF Building Services Ltd” and post it to

RSF Bathroom Designs

9-11 Butts Green Road
Hornchurch
Essex
RM11 2JR

Once received and cleared, we will process the order and send you an order confirmation email.

By Bank Transfer:

Should you wish to pay by bank transfer, please first email us with details (including the product code and description) of the product(s) you wish to order along with your invoice and delivery address (if different). We will then put your details on the system and email you back our bank details so that you can make a transfer. Once the payment has gone through you will receive an order confirmation email.

All emails related to payments should be sent to [email protected]

Is your website secure?

We accept most major credit and debit cards including MasterCard and Visa. We also take secure payments from PayPal balances, and you can purchase with BACS by contacting us prior for the required information.

Because we process our payments through PayPal Professional, you can be sure that all of your details will be 100% secure and confidential.

About PayPal

PayPal provide secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK.

Transaction security

All transaction information passed between merchant sites and the PayPal Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to servers from PayPal are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the PayPal servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Encryption and Data Storage

Once on PayPals systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign’s Global Root certificate, making them all but impossible to extract. The data PayPal holds is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

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